We are shipping these rewards out as soon as each batch is manufactured, however rewards are still being manufactured each day. Each order has a field called "Batch" in which we are trying to provide you with the best timeline as to when your item will leave our warehouse and ship directly to you.
Please note that this table shows the dates when each batch is expected to leave our warehouse and transit times from there will vary by country. We try to provide as accurate timelines as we can and will adjust the timeline accordingly based on any delays or improvements that occur. Thank you for your patience, support, and understanding!
Shipping Timelines:
Batch Number | Est. Ship Date | Est. Delivery date to Recipients (China) | Est. Delivery date to Recipients (Worldwide) |
Batch 1 | 08/20/2018 | 08/27/2018 | 09/3/2018 |
Batch 2 |
11/15/2018 | 11/22/2018 | Not Applicable |
Batch 3 |
11/2/2018 | Not Applicable | 11/20/2018 |
Batch 4 |
11/15/2018 |
11/22/2018 | Not Applicable |
Batch 5 |
11/23/2018 | Not Applicable | 12/7/2018 |
Batch 6 |
02/28/2019 | Not Applicable | 03/14/2019 |
02/22/2019 | 02/28/2019 | Not Applicable | |
03/28/2019 | 04/04/2019 | 04/11/2019 | |
Replacements / Non-Corrected Addresses |
04/01/2019 - 09/01/2019 for All Countries |
Frequently Asked Questions:
- What is the Batch Number field and where can I find it?
- Please see the article in our FAQ here
- My Batch number says "TBD", what does that mean?
- Please see the article in our FAQ here
- I'm Moving when should I update my Address?
- Please see the article in our FAQ here
- Why am I in this batch?
- Please see the article in our FAQ here
- Why did my batch number change?
- Please see the article in our FAQ here
- Why did the estimated ship date change?
- Please see the article in our FAQ here
- It is past the estimated delivery date and I still don't have my reward!
- Please see the article in our FAQ here
Shipping Updates:
- *10-26-18:
- Batch 2 shipping time updated from October 28th to October 31st to accommodate extra time for the carrier to pickup units and verify addresses.
- Batch 2 separated into Batch 2 and Batch 4 to accommodate more units than planned being manufactured. Some people in Batch 2 switched to Batch 4 for efficiency.
- Batch 3 separated into Batch 3 and Batch 5 to accommodate more units than planned being manufactured. Some people in Batch 3 switched to Batch 5 for efficiency.
- Batch 3 shipping time updated from November 23rd to November 8th
- *10-29-18
- Batch 2 shipping time updated from October 31st to November 8th to accommodate extra time for the carrier to pickup units and verify addresses.
- *11-2-18
- Batch 3 shipping time updated from November 8th to November 2nd to accommodate the first orders shipping on this date.
- *11-8-18
- Switched dates for shipping for batch 2 and batch 4 to November 15th. Although some orders have gone out, the rest of the batch was delayed until after the weekend.
- *1-13-18
- Added Batch numbers to remainder of recipients, thank you for the patience and support!!
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