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  1. Official DOTA 2 Battle Pass Rewards Site
  2. Shipping Frequently Asked Questions

Shipping Frequently Asked Questions

Shipping Dates, Batches, & Changes

  • Covid-19 Update
  • Why did the estimated ship date change?
  • My Batch number says "TBD", what does that mean?
  • Why did my batch number change?
  • Why am I in this batch?
  • What is the "Batch" field in my order?

Customs Information

  • Baby Roshan Customs Information
  • Aegis Customs Information
  • Why is The Carrier Asking for Payment?

General Shipping Questions

  • How Can I Update My Shipping / Contact Information?
  • Additional Tracking & Carrier Information
  • When will my Replacement Ship?
  • Yunda Express Called Me to Verify My Address
  • It is past the estimated delivery date and I still don't have my Reward!
  • Why Hasn't My Shipment's Tracking Updated?
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Official DOTA 2 Battle Pass Rewards Site
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