General Shipping Questions
- How Can I Update My Shipping / Contact Information?
- Additional Tracking & Carrier Information
- Why did the estimated ship date change?
- When will my Replacement Ship?
- Yunda Express Called Me to Verify My Address
- It is past the estimated delivery date and I still don't have my Reward!
- Why Hasn't My Shipment's Tracking Updated?
- Can You Redirect The Reward To A Different Address After it Has Shipped?
- I'm Moving, When Should I Update My Address?
- Is Shipping Free?
- What Countries Can You Ship To?
- How Long Will Shipping Take?
- Where is My Tracking Number?
- Why Are You Using Postal Carriers?
- My Tracking Number Says “Exception” or “Failed Delivery”, What Do I Do?
- Why is the Carrier Returning the Reward to the Shipper?
- Why Do I Need to Provide My Phone Number and Email Address?